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  • Q: ViewWhat do you mean by 0.1 and .02 micron absolute?

    Many other filters list nominal or average pore sizes which leave the possibility of harmful pathogens to pass through. By claiming absolute microns there are no variances in pore size on our filter membranes. At 0.1 and 0.02 micron absolute these are true barrier filters so there is no questionable time period whether the water is safe to drink.

  • Q: ViewWill the filter/purifier remove salt?


  • Q: ViewWill the filter/purifier remove chemicals, pesticides or heavy metals like arsenic?

    No. If you need to remove these contaminants, please see our Select Series.

  • Q: ViewDo you ship international?

    To avoid any confusion, Sawyer Products is not an export agent. We suggest using AIT Worldwide Logistics. Their Tampa call center office phone number is 813.247.6797. They can provide you with all the export documents you will need and handle the actual shipment for you. You will be their customer and need to contract their services separately from the purchase of the filters. We do not and can not provide the proper document service that is needed for export.

    However, using AIT Worldwide Logistics is not mandatory. You can use whomever you prefer and Sawyer Products will have the freight ready for their pick-up or we will ship it to their domestic location (at your expense).

  • Q: ViewHow much water can be filtered/purified per day?

    The flow rates of the filters and purifiers are determined by a combination of four variables:
    Head pressure (The distance from the top of the water to the filter)
    Altitude (The higher the altitude, the slower the flow rate)
    How clean the filter is
    The filter itself (there are slight variations between filters)

    The PointONE Filter with a 1-foot hose (Model SP180) attached to a standard five-gallon bucket at sea level is capable of filtering up to 295 gallons (1117 liters) of water per day. The PointZERO TWO Purifier with a 3-foot hose (Model SP190) attached to a standard 5-gallon bucket at sea level is capable of purifying up to 87 gallons (327 liters) of water per day. If you increase the head pressure by either lengthening the hose, attaching the filter to a larger container like a 55-gallon drum or constantly keep the bucket full so the top of the water is as high as possible, this will increase the flow rate.

    To estimate the flow rate of your filter based on the altitude where you will be filtering water and the inches (or centimeters) of head pressure:– PointONE™ Filter full flow rate report (U.S. & metric) (PDF)– Point Zero Two Purifier full flow rate report (PDF)

  • Q: ViewHow long does the filters last?

    Since the filters and purifiers can continuously be backwashed and re-used they have an extremely long life. The filter/purifier membrane may never need to be replaced, however when the flow rate slows or the filter clogs, simply backwash the unit with the provided backwashing device to clear out the pores.

  • Q: ViewDo you recommend pre-filtering the water?

    Yes, and we have three recommendations for pre-filtration. One, pour the dirty water through a t-shirt or cloth before it goes into the filtration bucket. Two, cut the hole in the side of the bucket at least 1.5 inches from the bottom of the bucket to allow sediment to settle and not go down the hose. Three, allow the dirty water to settle before putting it in the filtration bucket.

  • Q: ViewDo you need a power drill to cut the hole in the bucket?

    No. You can cut the hole with the included hole cutter by hand.

  • Q: ViewCan you put muddy water in the bucket?

    Yes, though backwashing will be required more frequently. It will not alter the effectiveness of the filter to remove harmful pathogens.

  • Q: ViewCan you backwash with dirty water?

    We do not recommend backwashing with dirty water. If this happens, immediately run at least one quart of water through the filter and dispose before filtering water for consumption.

  • Q: ViewDo I have to use a plastic five gallon bucket?

    You can attach the filter to any size container you can drill a hole in. We recommend attaching the filter to a clean container that is either food grade or was previously used to transport food items. Do not attach the filter to a bucket that was used to transport chemicals. The filter will also fit into most water crocks by removing the existing valve and replacing it with the fittings supplied with the filter.
    For more output hook multiple filters up to a large cistern or rainwater catchment system. You will want to have the 3 foot hose option so you can raise the filter above the water level to shut off the flow.

  • Q: ViewAre the filters and purifiers tested and approved?

    Our filters and purifiers have been tested by independent and qualified research laboratories according to EPA standards for water filter and purifiers.

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